Frequently Asked Questions
We are dedicated to offering heirloom and open‑pollinated varieties, staying true to our mission of preserving biodiversity and protecting traditional crops for generations to come.
Some of our floral selections and houseplant offerings may include hybrid varieties, which allows us to broaden our catalogue with rare and specialty plants. Whenever a seed is not true‑to‑type, this will be clearly noted at the point of sale.
No GMO here!
All of our seeds are sown and grown within Newfoundland, Canada. We focus on selecting characteristics for plants that thrive in the Atlantic while leveraging organic growing practices. Some of our tree and shrub seeds are foraged from the local area.
This maritime climate is known for it's acidic soils, cooler temperatures, heavy rainfall, strong winds and short seasons.
We ship to addresses within Canada only.
Shipping fees and packaging are determined by the carrier and vary depending on the total weight of your order. The exact cost will be calculated and displayed at checkout.
Estimated delivery times are 5-15 business days, dependent on location and proximity to Newfoundland.
For live plants, we ship exclusively within Canada and highly recommend using express shipping methods to reduce transit time. Because plants can experience stress while in transit, this approach helps protect their health and ensures you receive them in excellent condition. We may postpone shipping during extreme weather to reduce the impact on plants in transit.
We currently do not ship any goods internationally.
Standard shipping typically takes 5-7 business days. However, we do have a 2-day processing timeline to fulfill the order prior to shipping.
Express shipping options are available at checkout for faster delivery.
Our comprehensive refund and return policy is outlined here: Refund policy – Asronide
Returns:
- Must be requested within 14 days; unopened seed packets can be returned within 30 days (store credit afterward)
- Live plants are final sale
- Shipping costs are non‑refundable
Refunds:
- Provide photos of damaged items within 3 days of delivery
- Missing or damaged orders may be refunded, credited, or resent when poor condition is confirmed